A Large Retail Organization Previously Divided Work Among Its Four

question 124

Multiple Choice

A large retail organization previously divided work among its four employee-benefits staff into distinct specializations.One person answered all questions about superannuation (pension plans) ,another answered all questions about various forms of paid time off (e.g.vacations) ,and so on.These jobs were recently restructured so that each person answers all questions for people in a particular geographic area.For example,one staff member is responsible for all employee-benefits inquiries from anyone in a particular geographic region.This job restructuring is an example of:

• A)self-leadership
• B)job enrichment
• C)job rotation
• D)scientific management
• E)job specialization

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Definitions:

Prejudiced

A preconceived opinion or judgment about someone or something that is not based on reason or actual experience, often manifesting in negative or discriminatory beliefs.

Institutional Discrimination

Discrimination that has been embedded into the policies, laws, and practices of social institutions, resulting in unfair treatment of individuals based on their group identity.

Denny's

An American table service diner-style restaurant chain known for being open 24/7 and serving breakfast, lunch, and dinner meals.

African American Secret Service Agents

Refers to members of the U.S. Secret Service who are of African American descent, highlighting diversity within the federal law enforcement agency.