Which of These Statements About Emotional Labour Is FALSE

question 208

Multiple Choice

Which of these statements about emotional labour is FALSE?

• A)Most jobs involving customer service require some degree of emotional labour.
• B)Research indicates that emotional display rules and standards are very similar around the world.
• C)Emotional labour increases with the extent to which employees must abide by emotional display rules.
• D)In spite of the presence of emotional display rules,it is difficult to hide our true emotions.
• E)Display rules are norms requiring employees to display certain emotions and withholding others.

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Definitions:

Prepared Childbirth

Developed by French obstetrician Ferdinand Lamaze, this childbirth strategy is similar to natural childbirth but includes a special breathing technique to control pushing in the final stages of labor and a more detailed anatomy and physiology course.

Natural Childbirth

This method attempts to reduce the mother’s pain by decreasing her fear through education about childbirth and relaxation techniques during delivery.

Lamaze

A childbirth preparation technique that emphasizes breathing, relaxation, and coping strategies for labor.

LeBoyer

A method of childbirth emphasizing a gentle birthing process, aiming to minimize stress for the newborn.