In Organizational Settings,empathy

question 48

Multiple Choice

In organizational settings,empathy:

• A)has both a cognitive and emotional component.
• B)improves sensitivity to the external causes of another person's behaviour and results.
• C)can reduce the likelihood of fundamental attribution error.
• D)All of the answers are correct.
• E)has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results.