Reference: 03-01 A Supervisor Receives Regular Information About a Sales Employee's Performance

question 194

Essay

Reference: 03-01
A supervisor receives regular information about a sales employee's performance (e.g. sales volume, incomplete paperwork, etc.) and must complete a performance appraisal of the person's work. The supervisor has a complete description of the employee's job but has never worked in the field as a sales representative. Moreover, the super relatively new to this job and therefore has little experience observing or appraising the performance of salespeople.
-What corrective action should the organization take to minimize this attribution error?

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Definitions:

Dominance

The power or influence one entity has over others, often seen in social, economic, and ecological contexts.

Joking

The act of telling jokes or making humorous remarks to amuse others and lighten the atmosphere.

People of Color

A term used to describe individuals of non-white racial backgrounds, emphasizing diversity and experiences of racial marginalization.

Joking

The act of telling jokes or making remarks in a playful or humorous way to amuse others.