Expert Negotiators

question 110

Multiple Choice

Expert negotiators:

• A)ask more questions.
• B)talk more than they listen.
• C)rarely make any concessions.
• D)are more forceful than average negotiators.
• E)set negotiation goals for themselves and rarely make any concessions.

---

Definitions:

Consumer Financial Protection Bureau

A U.S. government agency aimed at ensuring consumers are treated fairly by banks, lenders, and other financial institutions, and protecting consumers from unfair, deceptive, or abusive practices.

Financial Crisis

A significant disruption in the flow of funds within financial markets and institutions, leading to a severe decline in asset values and liquidity, often resulting in a recession.

Economies of Scale

The cost advantages that enterprises obtain due to their scale of operation, resulting in reduced costs per unit of output.

Chain Retailers

Retail businesses that operate multiple outlets under the same brand or ownership, offering consistent products and services across locations.