A Computer Maintenance Company Wants to ''Capture'' the Knowledge That

question 58

Multiple Choice

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems.This practice tries to:

• A)transform intellectual capital into knowledge management.
• B)transfer human capital into structural capital.
• C)prevent relationship capital from interfering with human capital.
• D)reduce the amount of human capital.
• E)transfer structural capital into relationship capital.

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Definitions:

Religious Tradition

A set of cultural or belief practices, rituals, and ceremonies associated with a particular religion or faith group.

Mourning Rituals

Traditional ceremonies and practices observed in the aftermath of a death, varying widely across cultures, aimed at honoring and remembering the deceased.

Region

A specific geographic area distinguished by certain characteristics such as physical natural features, cultural identity, or administrative boundaries.

Ethnicity

A category of people who identify with each other based on common ancestral, social, cultural, or national experiences.