Dissatisfaction with _____ Performance Indicators for Group Incentives Has Led

question 5

Multiple Choice

Dissatisfaction with _____ performance indicators for group incentives has led to greater use of _____.

• A) financial;the balanced scorecard
• B) human resource capabilities;financial measures
• C) financial;customer-focused measures
• D) the balanced scorecard;resource utilization measures

---

Definitions:

Confidence

The feeling or belief in one's abilities or qualities, leading to a sense of self-assurance.

Sense of Self

An individual's perception of their personality, traits, beliefs, and relationship with the external world, constituting their personal identity.

Personality

The blend of traits and qualities that create a person's unique personality, shaping how they think, feel, and act.

Learned Helplessness

A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed, leading to a belief that one's actions have no effect on outcomes.