Changing a Problem Culture

question 80

Multiple Choice

Changing a problem culture

• A)is one of the toughest managerial tasks because of the heavy anchor of ingrained behaviors and ways of doing things.
• B)is best done by instituting an aggressive program to train employees in the ways and beliefs of the new culture to be implanted.
• C)is best done by selecting a team of key employees to lead the culture change effort.
• D)requires writing a new statement of core values, having a series of lengthy meetings with employees to explain the new culture and the reasons why cultural change is needed, and then having both employees and shareholders vote to ratify and adopt the new culture.
• E)can be done quickly only if managers tie incentive compensation to exhibiting the desired new cultural behaviors and if managers visibly praise people who exhibit the desired new cultural traits.

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Definitions:

Business World

The global industry environment encompassing all aspects of professional trade and commerce.

Vocal Tone

Refers to the quality or pitch of a person's voice, which can convey emotions and attitudes.

Speaking Habits

The characteristic ways in which someone tends to speak, including patterns, tone, and pace.

Nonverbal Behavior

Communication expressed through body language, facial expressions, gestures, and other physical means rather than words.