The Place for Management to Begin in Trying to Change

question 70

Multiple Choice

The place for management to begin in trying to change a problem culture is

• A) identifying facets of the present culture that are obstacles to executing the company's strategy and meeting performance targets.
• B) by spending heavily on programs to train employees in the ways and beliefs of the new culture to be implanted.
• C) to visibly praise and reward people who exhibit traits and behaviors that undermine the existing culture.
• D) writing a new values statement and describing in highly motivating terms the kind of culture that is needed.
• E) to institute incentive compensation programs that generously reward employees for adopting best practices.

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Definitions:

Signal

An action or conduct that conveys information about a person's intentions, capabilities, or qualities in situations of asymmetric information.

Service Plans

Agreements or contracts that offer customers specific services, usually for a predetermined price and duration.

Nanny-Camera

A hidden camera used for monitoring interactions within one's home, especially for observing caregivers.

Monitoring

Monitoring involves the continuous or regular observation and checking of activities or processes to ensure they are going as planned or meeting standards.