Prescribing New Policies and Operating Procedures Can Aid the Task

question 21

Multiple Choice

Prescribing new policies and operating procedures can aid the task of implementing strategy:

• A) provided they promote greater use of and commitment to best practices and total quality management.
• B) because really effective internal policies and procedures are not easily duplicated by other firms.
• C) because astutely conceived policies or procedures can result in competitive advantage.
• D) by helping align the actions and behavior of company personnel with the requirements for good strategy execution,placing limits on independent action and helping overcome resistance to change.
• E) by making it easier to impose tight budget controls and avoid wasting scarce resources.

---

Definitions:

Behavior Psychology

A field of psychology focused on studying and understanding observable behaviors and the processes that underlie them.

John B. Watson

An American psychologist and one of the founders of behaviorism, emphasizing the importance of observable behavior over internal mental processes.

Behaviorism

A theory of learning which states that all behaviors are acquired through conditioning, emphasizing the role of environmental factors in shaping behavior.

World War II

A global conflict that occurred from 1939 to 1945, involving most of the world's nations and marked by significant events and atrocities, including the Holocaust.