Core Competencies and Competitive Capabilities

question 24

Multiple Choice

Core competencies and competitive capabilities:

• A) usually are lodged in the narrow skills and specialized work efforts of a single department,as opposed to the combined expertise and capabilities of specialists scattered across several departments.
• B) most usually stem from collaborative efforts with strategic allies.
• C) are usually bundles of skills and know-how that most often grow out of the collaborative efforts of cross-functional work groups and departments performing complementary activities at different locations in a firm's value chain.
• D) tend to result in competitive advantage when they involve highly specific technologies and are grounded in a company's own deep technical expertise.
• E) typically are built rapidly,usually in conjunction with important product innovations.

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Definitions:

Active Listening

A technique for improving the accuracy of information reception by paying close attention to the sender.

Body Language

Nonverbal communication through physical behaviors, such as gestures, posture, and facial expressions, conveying messages or emotions.

Empathy

The ability to understand and share the feelings of another.

Computer Technology

The use and application of computers and software to process information, solve problems, and perform various tasks.