CSR Strategies and Environmental Sustainability Strategies That Both Provide Valuable

question 32

Multiple Choice

CSR strategies and environmental sustainability strategies that both provide valuable benefits and fulfill customer needs in a superior fashion can lead to competitive advantage:

• A) while corporate social agendas that address only social issues may boost the company's reputation for corporate citizenship are unlikely to improve its competitive strength in the marketplace.
• B) when they are linked to a company's competitively important resources and capabilities of value chain activities.
• C) when such initiatives become ingrained in the way it operates its business every day.
• D) especially when the workforce diversity strategy encourages individuality,inclusiveness and for respecting differences it can lead to empowerment and creative ways to serve customers.
• E) All of these.

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Definitions:

Dynamic Systems Theory

A theory that addresses how new, complex systems of behavior develop from the interaction of less complex parts.

Complex Systems

Systems composed of many components which may interact with each other in multiple ways, leading to emergent behavior that cannot be predicted from the behavior of the individual components.

Interaction

The reciprocal action or influence between entities, objects, or individuals, highlighting how they affect each other.

Information-Processing Theorists

Scholars who study how human beings process information, including the ways in which they perceive, analyze, manipulate, store, and retrieve information.