Benchmarking Involves

question 66

Multiple Choice

Benchmarking involves:

• A) comparing how different companies perform various value chain activities and then making cross-company comparisons of the costs and effectiveness of these activities.
• B) checking whether a company has achieved more of its financial and strategic objectives over the past five years relative to the other firms it is in direct competition with.
• C) studying whether a company's resource strengths are more/less powerful than the resource strengths of rival companies.
• D) studying how a company's competitive capabilities stack up against the competitive capabilities of selected companies known to have world-class competitive capabilities.
• E) comparing the best practices in one industry against the best practices in another industry.

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Definitions:

Effective Presentation

The delivery of information or arguments in a clear, engaging, and well-organized manner to achieve the desired impact.

Grammatical Errors

Mistakes or inaccuracies in the use of language's syntax, affecting the clarity or correctness of communication.

Logical

Relating to the correct use of reason in thinking or inference; coherent and consistent.

Rhetorical Situation

The context of a rhetorical act, made up of a rhetor, an audience, a message, and the purpose for communication.