The Customer Model of Training Department Organization

question 30

Multiple Choice

The customer model of training department organization:

• A)involves customers delivering training.
• B)requires trainers to report to two managers.
• C)requires no training director or administrator.
• D)requires trainers to understand a functional area of the company as well as understanding instructional design.

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Definitions:

Operant Behavior

A type of behavior that is controlled by its consequences, including rewards and punishments.

Elicited

Refers to a response that is drawn out or evoked by a specific stimulus or condition.

Intermittent Reinforcement

A conditioning schedule in which a reward or punishment (reinforcement) is not given every time the desired response is performed, making the response more resistant to extinction.

Continuous Reinforcement

A schedule of reinforcement in which a desirable behavior is rewarded every time it occurs, leading to rapid learning.