Examples of Training at US Airways,Starbucks,Boston Pizza and Seattle City

question 22

Multiple Choice

Examples of training at US Airways,Starbucks,Boston Pizza and Seattle City Light discussed in Chapter One demonstrate the role of training in:

• A)reducing turnover.
• B)meeting safety requirements.
• C)raising morale.
• D)gaining a competitive advantage.

Recognize and effectively respond to ethical dilemmas involving patient care.

Demonstrate knowledge of the correct procedures for medication administration and the actions to take when an error occurs.

Understand the rights of patients and the responsibilities of healthcare providers in the context of advanced directives and end-of-life care.

Identify situations that could pose legal liabilities and understand the implications of actions that constitute unintentional torts.

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Definitions:

Authoritative Parents

A parenting style characterized by high expectations of maturity and high responsiveness to children's needs.

Socially Adjusted

The ability of an individual to conform to societal norms and expectations, often reflecting a level of personal wellbeing and societal integration.

Externally Oriented

Describes individuals or behaviors that are heavily influenced by external factors and the external environment rather than internal thoughts and feelings.

Internally Oriented

A focus or emphasis on internal thoughts, feelings, and motivations rather than external circumstances or stimuli.