Order Getters

question 198

Multiple Choice

Order getters

• A) are concerned with establishing relationships with new customers and developing new business.
• B) sell to the regular or established customers, complete most sales transactions, and maintain relationships with their customers.
• C) usually handle all adjustments or complaints.
• D) routinely complete sales made regularly to target customers.
• E) are usually responsible for answering any final questions and completing the sale.

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Definitions:

Empathetic Responses

Reactions that demonstrate understanding and sharing of another person's feelings or emotions.

Moment-by-moment Experiencing

Paying attention to and processing experiences as they happen in real-time.

Discreetly Interrogate

To gently question or seek information from someone in a manner that is respectful, considerate, and maintains confidentiality.

Coherent Messages

Messages that are logically structured and clear, making it easy for the receiver to understand the intended information or instruction.