Some Differences Between Online and In-Store Customers Include

question 322

Multiple Choice

Some differences between online and in-store customers include:

• A) In-store customers can usually immediately inspect the product.
• B) Online customers usually have access to a wider product assortment.
• C) In-store customers can usually immediately use the product.
• D) Online customers usually have better access to comparative information about products.
• E) All of these differences are correct.

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Definitions:

Reference Group

A group that individuals compare themselves to for self-evaluation or guidance in forming attitudes and behaviors.

Values

Core beliefs or principles that guide behaviors and decisions in individuals and organizations.

Acceptance

Recognition and approval of something as it is; in social contexts, it often involves recognizing and validating individual differences.

Settlement-House Movement

A social reform movement that began in the late 19th century, focused on improving conditions in poor urban areas by providing community services and education.