Examlex
A research proposal
Effective Communication
The process of exchanging information or ideas in a way that is clearly understood, ensuring mutual comprehension among all parties involved.
Angry Patient
A patient who expresses frustration or dissatisfaction, often stemming from anxiety, fear, or unmet expectations in a healthcare setting, necessitating empathetic communication.
Complaint
An expression of dissatisfaction or a formal accusation against someone or something.
Telephone Triage
The process of assessing patient's health concerns over the phone to determine the urgency and type of medical care required.
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