Sales Managers Can Best Foster an Ethical Work Environment By

question 216

Multiple Choice

Sales managers can best foster an ethical work environment by:

• A)closely monitoring sales representatives by recording their phone calls.
• B)sending salespeople to sensitivity training.
• C)letting employees know what is expected of them.
• D)taking strict action against employees who are unethical in their behavior.

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Definitions:

Phenomenology

A philosophical and methodological approach to understanding human experiences and the essence of consciousness.

Humanistic Perspective

A psychological approach emphasizing individual potential for growth and the role of unique perceptions in guiding behavior.

Subjective Experiences

Individual, personal perceptions and feelings that are influenced by one's own unique perspectives and mental processes.

Individual's Personality

The distinctive and enduring pattern of thoughts, feelings, and behaviors that characterize a person's responses to life's situations.