Which of the Following Statements About Customer Value Is True

question 134

Multiple Choice

Which of the following statements about customer value is true?

• A) Customer value is the difference between the benefits a customer sees from a market offering and the costs of obtaining those benefits.
• B) The greater the competition, the less important customer value is.
• C) The sure way to achieve high customer value is to offer a lower price.
• D) It is the manager's view of customer value that matters, not the customer's.
• E) None of these statements is true.

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Definitions:

Vicariously Liable

The legal responsibility of one party for the actions of another, based on a special relationship, such as an employer being liable for the actions of an employee.

Independent Contractor

An individual or entity contracted to perform work for another entity as a non-employee, retaining control over how the work is executed.

Abnormally Dangerous Activity

Activities that inherently carry a significant risk of harm to others or property, where the activity is not common usage and the risk cannot be entirely eliminated.

Contractual Liability

The legal obligations that parties have under a contract, including the consequences of breach.