If You Have Made a Web Purchase Such as with Amazon.com

question 138

True/False

If you have made a Web purchase such as with Amazon.com you have experienced some of the functionality of a CRM system where the vendor keeps track of your name, address, and purchases.

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Definitions:

Training

The process of enhancing the knowledge, skills, and abilities of employees for performing specific jobs.

Creativity

The ability to generate new and original ideas, solutions, or products that are both novel and useful.

Creative Deviance

Involves the intentional nonconformity to established norms or practices in an effort to produce creative and innovative outcomes.

Sabotage

The deliberate act of damaging, disrupting, or destroying property or processes as a form of protest or resistance.