Customer Relationship Management (CRM) Software Aggregates, Manages, and Retains Data

question 58

True/False

Customer relationship management (CRM) software aggregates, manages, and retains data across the entire organization for the identification, acquisition, and retention of vendors to maximize the benefits of those relationships.

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Definitions:

Receivable

An amount due to be received by a company for goods or services provided on credit; an asset on the balance sheet.

Selling Merchandise

The act of offering goods for sale to consumers in exchange for money.

Services on Account

A method where businesses provide services to a customer and allow them to pay at a later time, recording the transaction as account receivable.

Operating Expense

Refers to the costs associated with the day-to-day operations of a business, excluding costs related to production.