Specifications for Availability, Reliability, Performance, Capacity for Growth, Levels of User

question 124

Multiple Choice

Specifications for availability, reliability, performance, capacity for growth, levels of user support, disaster recovery, security, minimal system functionality, and service charges are included in:

• A) application documentation
• B) service-level requirements
• C) business continuity plan
• D) security plan

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Definitions:

Contribution Margin

The amount that one unit contributes to profit. It is defined as price minus marginal cost.

Fixed Costs

Expenses that do not change with the level of goods or services produced by a business, such as rent, salaries, or insurance premiums.

Break-Even Quantity

The amount you need to sell to at least break even (make zero profit). The formula (assuming that you can sell all you want at price and with constant marginal cost) is Q = F/(P - MC), where F is fixed costs, P is price, and MC is marginal cost.

Zero Profits

Zero profits, or normal profit, occur when a company's total revenues exactly match total costs, leaving no net profit or loss.