TB Figure 10.1 below shows the horizontal perspective of an OE/S process. Functional titles and information flows, depicted as documents, generated or captured by the OE/S process have been omitted from the figured and listed underneath it.
Functional titles (for OE/S structures and entities with which the process interacts) A. Credit department B. Sales order department C. Shipping department D. VP finance E. VP logistics F. B/AP/CR process G. Carrier H. Customer I. General ledger J. Warehouse K. VP marketing Information Flows (depicted as documents) L. Customer order M. Credit request N. Credit approval O. Acknowledgement (to customer) P. Picking ticket (to warehouse) Q. Completed picking ticket (to shipping) R. Sales order (to B/AR/CR) S. Shipping notice (to B/AP/CR) T. Shipping notice (to sales order dept.) U. Shipping notice (to carrier) V. Shipping notice (to general ledger) Required:
Number your paper from 1 to 23 Match the letter from the list to the appropriate number in TB Figure 10.1.
Language
A system of symbols and rules used for communication and expression among individuals within a society.
Dominant Values
The core beliefs and principles that are widely accepted and upheld within a society or organization.
Observable Artifacts
The visible elements in an organization's culture, including symbols, physical structures, language, and rituals.
Organization's Culture
The shared values, traditions, norms, customs, and general behavior patterns that define how things are done within an organization.