The Grouping of Customers into Categories Based on Key Characteristics

question 30

Multiple Choice

The grouping of customers into categories based on key characteristics is called:

• A) itemization
• B) Identification
• C) segmentation
• D) sales-force automation

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Definitions:

Performance

Relates to how effectively a company, employee, or system operates to meet its objectives or targets.

Tender

An offer to perform work or supply goods at a fixed price, often submitted in response to a request for such offers.

Inspect

To look over carefully in order to check the state or condition, or to detect flaws.

Conforming Goods

Goods that conform to contract specifications.