Which of the Following Goals Is Not an Example of an Operations

question 17

Multiple Choice

Which of the following goals is not an example of an operations process goal of the typical OE/S process?

• A) to provide timely responses to customer inquiries
• B) to provide timely acknowledgements of customer orders
• C) to provide timely updates to general ledger accounts
• D) to provide timely shipments of goods to customers

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Definitions:

Workplace Conflicts

Disagreements or disputes between employees or between employees and management within a workplace setting.

Management Negotiators

Individuals or teams designated by an organization's management to represent the company in bargaining discussions with labor unions or employees.

Contract Settlement

The final agreement reached between parties (e.g., between employer and employees' union) outlining the terms and conditions of employment after negotiations, usually formalized in a written document.

Relative Bargaining Power

The balance of power between negotiating parties, which can affect the outcome of negotiations, often determined by one party's ability to exert more influence or resources than the other.