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The first analysis deliverable, the logical specification, is used in systems selection to choose the appropriate software to be acquired from external sources.
Acceptance Signals
Non-verbal or verbal cues from potential customers that indicate interest, agreement, or willingness to proceed in a sales conversation.
Disagreement Signals
Non-verbal or verbal cues that indicate disagreement or dissatisfaction during communication.
Empathy
The ability to identify and understand another person’s feelings, ideas, and circumstances.
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