Alex Has Been Working as Technical Service Representative for Convergence

question 45

Essay

Alex has been working as technical service representative for Convergence Technologies, a software development firm, for two years. His duties and responsibilities include providing technical assistance to end users, preparing reports on product problems encountered, selling additional products, and soliciting customer feedback. During a performance review meeting with his manager, Alex mentions that he finds his job to be very monotonous. Discuss how his manager could use job enrichment to deal with this situation.

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Definitions:

Independent

Being free from external control or influence, supporting oneself or making decisions autonomously.

Gender Socialization

The process by which individuals are taught and learn the gender roles expected and accepted in their society.

Infant's Sex

The biological sexual classification of an infant, typically determined at birth based on physical anatomy.

Fear

An unpleasant emotion caused by the threat of danger, pain, or harm.