Examlex
How would you define convergence?
Information Search
The process consumers go through to gather information about products or services before making a purchasing decision.
Problem Recognition
The initial step in the purchase decision process, where the consumer recognizes a need or problem that requires resolution.
Alternative Evaluation
The stage in the consumer decision-making process where potential products or services are assessed and compared against each other based on criteria such as features, price, and quality.
Prepurchase Cognition
The thought processes and considerations consumers engage in before making a buying decision, including evaluation of alternatives and product information.
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