Examlex
The technique to gain personal information for the purpose of identity theft, often through fraudulent emails that look as though they came from legitimate businesses, is called phishing.
Bad News
information that is unpleasant, unwanted, or negative and may cause emotional distress or disappointment.
Buffers
Preliminary statements or elements used to soften the impact of a message, particularly in written or spoken communication dealing with delicate matters.
Polite
Showing consideration for others through good manners and respectful behavior.
Strong Reasons
Compelling or persuasive justifications that support a particular position, argument, or course of action.
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