The Main Reasons Why Organisations Adopt Knowledge Management Systems Are

question 30

Multiple Choice

The main reasons why organisations adopt knowledge management systems are:

• A) Increase profits or revenues
• B) Retain key talent and expertise
• C) Improve customer retention and/or satisfaction
• D) All of the answers are correct

---

Definitions:

Motivational Theories

Psychological theories that aim to explain what motivates individuals to behave in certain ways, including factors that drive motivation and influence behavior.

Physical Needs

Basic requirements necessary to sustain human life, including air, water, food, shelter, and sleep.

Psychological Motives

Internal drives and desires, such as the need for achievement, affiliation, or power, that influence individuals' behavior and actions.

Acquired Drive

A learned or developed motivational state that emerges from the experience of satisfying basic physiological needs.