Companies Run on Interdependent Applications,such as SCM,CRM and ERP

question 38

Multiple Choice

Companies run on interdependent applications,such as SCM,CRM and ERP.If one application performs poorly,the entire customer value delivery system is affected.For example,no matter how great a company is at CRM,if its SCM system does not work and the customer never receives the finished product,the company is set to lose that customer.This illustrates the business value of _____________________ .

• A) Integration
• B) SCM and CRM
• C) Business intelligence
• D) Logistics

---

Definitions:

Price Increase

is the rise in the selling price of goods or services, often due to factors like inflation, increased production costs, or higher demand.

Traceable Fixed Expense

Fixed costs that can be directly associated with a specific segment, product line, or department within a company.

Net Operating Income

A company's income after operating expenses have been deducted, but before interest and taxes.

Current Price

Refers to the present market value of a product, security, or commodity.