What Is Interactive Voice Response

question 7

Multiple Choice

What is interactive voice response?

• A) Automatically dials outbound calls and when someone answers,the call is forwarded to an available agent
• B) Directs customers to use touch-tone phones or keywords to navigate or provide information
• C) A phone switch routes inbound calls to available agents
• D) None of the answers is correct

Recognize the role of glial cells in supporting neurons and facilitating neural communication.

Identify the electrical properties of neurons, including resting potential, action potential, and the processes of depolarization and repolarization.

Learn about the mechanisms of neural communication, including the role of neurotransmitters and synaptic transmission.

Understand the concept of the refractory period in neural transmission.

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Definitions:

Cervical Region

The cervical region refers to the neck portion of the spine, comprising the first seven vertebrae.

Neck

The part of the body connecting the head to the rest of the body, containing vascular, nervous, and muscular structures.

Medial

Pertaining to the middle or center; closer to the midline of the body or a structure.

Midline

An anatomical term referring to the median vertical line of the body, dividing it into right and left halves.