Which of the Following Is a Common Marketing CRM Metric

question 10

Multiple Choice

Which of the following is a common marketing CRM metric?

• A) Number of prospective customers
• B) Average number of service calls per day
• C) Average time to resolution
• D) Cost per interaction by marketing campaign

---

Definitions:

Breach of Duty

A violation or neglect of a responsibility or duty imposed by law which can lead to legal consequences.

Competing Business

A company that offers similar goods or services and operates in the same market segment as another business.

Automotive Repair

The process of fixing or maintaining vehicle machinery and systems to ensure its proper functioning.

Majority Vote

A decision rule used in many organizations, under which any motion or proposal is passed or approved if it receives more than half of the votes cast.