CSFs and KPIs Are the Two Core Metrics Used Within

question 20

Multiple Choice

CSFs and KPIs are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

• A) CSFs are business strategy elements whereas KPIs measure the progress of the CSFs.
• B) CSFs build the business environment whereas KPIs explain how to build the CSFs.
• C) KPIs are used first whereas CSFs are applied after.
• D) KPIs promote employees on their performance whereas CSFs demote employees based on their performance level.

---

Definitions:

Maximize Pleasure

The pursuit of actions or decisions that increase joy or satisfaction.

Motivational Research

A type of market research that aims to understand the underlying drives and desires that influence consumer behavior.

Freudian Theories

A set of psychological theories developed by Sigmund Freud that emphasize unconscious motivations and conflicts as drivers of human behavior.

Freudian

relating to or based on the theories of Sigmund Freud, particularly those concerning the unconscious mind, sexuality, and the development of personality.