W Edward Deming - the Quality Control Expert - Has

question 5

Multiple Choice

W. Edward Deming - the quality control expert - has hinted that incentive pay is actually counter-productive. Economic analysis would indicate enhancing corporate culture and incentive rewards plans are:

• A) substitutes for each other.
• B) complements for each other.
• C) the sources of all inefficiencies in modern business.
• D) convex functions of the technology principle.

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Definitions:

Vertical Differentiation

The structuring of an organization into levels of hierarchy, often to distinguish between varying degrees of authority and responsibility.

Empowerment

A process aimed at giving employees more autonomy, authority, and control over their work and decision-making to improve engagement and performance.

Supervision

The process of directing, monitoring, and overseeing the performance and productivity of employees in an organization.

Formalization

The extent to which rules, procedures, and standards are written and strictly adhered to in an organization.