If a Document Has Several Topics, and the First Topic

question 61

Multiple Choice

If a document has several topics, and the first topic heading is set in 15-point bold Cambria type, the ________ button(s) can be used to apply those settings to all of the other topic headings.

• A) Copy and Paste
• B) Cut and Paste
• C) Format Painter
• D) Text Effects

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Definitions:

Customer Retention

The activities and actions companies take to reduce the number of customers leaving or switching to a competitor.

Rate of Return

The gain or loss on an investment over a specified period, expressed as a percentage of the investment's initial cost.

High-profitability

Refers to the ability of a business or investment to generate earnings significantly above its costs and expenses.

High-loyalty

A customer's strong allegiance or attachment to a brand, product, or company, often reflected in repeat business and positive word-of-mouth.