Name 3 Terms Used to Describe an Etailer That Also

question 9

Essay

Name 3 terms used to describe an etailer that also has a traditional brick-and-mortar presence.

---

Definitions:

Downward Communication

The flow of information from higher levels of an organization's hierarchy to the lower levels, often for directives, updates, or feedback.

Active Listening

A communication technique involving giving full attention to the speaker, understanding their message, and providing appropriate feedback.

Processing

The series of actions or steps taken in order to achieve a particular end, often relating to the handling or management of information or materials.

Active Listening

The practice of paying full attention to the speaker, understanding their message, and responding thoughtfully.