The Failed ERP Implementation at Hershey Foods Corp

question 25

Multiple Choice

The failed ERP implementation at Hershey Foods Corp. in 1999 demonstrated a project manager needs to:

• A) find a solid project team in the IS department.
• B) document internal business processes so they can be replicated.
• C) develop detailed training policies and procedures.
• D) capture all legacy system data in one new database.
• E) choose the best system for the production department.

---

Definitions:

Short-Term Capital Gain

Profit from the sale of an asset held for less than a year, subject to tax at ordinary income tax rates.

Net Working Capital

Represents a measure of a firm's liquidity by calculating the excess of current assets over current liabilities, portraying the company's operational efficiency.

Current Assets

Assets owned by a company that are expected to be converted into cash, sold, or consumed within one year or within the business's normal operating cycle.

Current Liabilities

Short-term financial obligations that are due within one year, typically including accounts payable, short-term loans, and other debts.