The First Phase in CRM Is

question 47

Multiple Choice

The first phase in CRM is:

• A) acquire new customers.
• B) enhance profitability of existing customers.
• C) data capture.
• D) retain existing customers.
• E) issuing passwords

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Definitions:

Medical Practice

The professional practice of medicine, involving the assessment, diagnosis, treatment, and prevention of disease by healthcare professionals.

Wisdom

The quality of having experience, knowledge, and good judgment; the ability to apply insights and knowledge in a practical and discerning way.

Information Science

The study of how people and technology interact to collect, classify, manipulate, store, retrieve, and disseminate information.

Department of Health and Human Services

A federal agency of the United States government responsible for protecting the health of all Americans and providing essential human services.