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Explain What's Involved in the Education Stage of CRM Implementations

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Essay

Explain what's involved in the education stage of CRM implementations.


Definitions:

Business Plan

A formal written document that outlines a company's objectives, strategies, market analysis, financial forecasts, and management plan.

Top-down Management

A management style where decision-making authority is concentrated at the top level of the organization and decisions are handed down to lower levels.

Opportunity Recognition

The process of identifying and seizing new business prospects or innovative product ideas.

Entrepreneurial Process

The series of steps or phases involved in recognizing an opportunity, creating a business, and cultivating it to achieve growth and success.

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