The CRM Process Includes

question 37

Multiple Choice

The CRM process includes:

• A) data analysis and accounting.
• B) encryption and data capture.
• C) data capture and strategic decision-making.
• D) accounting and encryption.
• E) financial statement analysis.

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Definitions:

Cost of Goods Sold

The direct cost attributable to the production of the goods sold in a company, including materials and labor.

Advertising Expense

The costs incurred in promoting products or services through various media channels to increase sales or awareness.

Freight-in

Costs associated with shipping goods into a business, considered a part of inventory costs.

Selling Expenses

Operating expenses directly related to the sale of goods excluding Cost of Goods Sold.