Customer Relationship Management (CRM) Is the Use of Technologies to Establish

question 15

Multiple Choice

Customer Relationship Management (CRM) is the use of technologies to establish, develop and ________ relationships with customers.

• A) start
• B) limit
• C) optimize
• D) end
• E) maintain

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Definitions:

Circular Reaction

A repetitive action that achieves a desired outcome, often observed in infants as a part of their cognitive development process.

Secondary Circular Reaction

A developmental phase in infants, part of Piaget's theory, where they repeat actions affecting their environment, leading to the discovery of new experiences.

Mental Representation

The mind's ability to hold internal images or concepts of external objects, events, and relationships.

Cognitive Development

The process by which individuals learn and develop mental processes throughout their lives, including thinking, remembering, and problem-solving skills.