_____ That Are Tied to Lead-Tracking Software Can Tell When

question 45

Multiple Choice

_____ that are tied to lead-tracking software can tell when people click on a promotion and the depth of their investigation so that sales personnel have information on which prospects are most ready to buy.

• A) Email
• B) Real time chat
• C) Intelligence agents
• D) Web analytics
• E) Social CRM

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Definitions:

Ethical Dilemmas

Situations in which a person must choose between two or more morally correct actions that conflict with each other.

Corporate Social Responsibility

The obligation of an organisation to act in ways that serve both its own interests and the interests of its stakeholders.

Employee Handbook

A manual or document that provides information about the company's policies, procedures, and guidelines for employees.

Corporate Social Responsibility

A business model that integrates self-regulation into the business framework, where companies commit to contributing to societal goals and a sustainable environment.