If a User Cannot Find Something on a Website with a Reasonable

question 42

Multiple Choice

If a user cannot find something on a website with a reasonable amount of clicks, s/he will move on. This refers to the phenomenon of ________.

• A) user mobility
• B) user impatience
• C) boring sites
• D) site-stickiness
• E) the personalization phase

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Definitions:

ThedaCare

A community health system or organization, often recognized for its innovative approaches to healthcare and patient treatment processes.

CVP

Cost Volume Profit analysis, a financial model that helps companies understand how changes in costs and sales volume affect profits.

Diversified Market

Two or more customer segments with different needs and problems that bear no relationship to each other.

Customer Segments

Distinct groups of people who share similar needs or characteristics targeted by a business's products or services.