Which of the Following Are Included in the Five Main

question 72

Multiple Choice

Which of the following are included in the five main reasons diversity has become a dominant activity in managing human resources?

• A) The shift from a manufacturing to a service economy
• B) Globalization of markets
• C) New business strategies requiring teamwork
• D) All of the above

Distinguish between accurate and inaccurate perceptions of organizational development.

Comprehend the goals of organizational development and their outcomes on individuals and groups.

Understand the concept of planned change and strategies to manage resistance.

Appreciate the importance and techniques for continuous personal and professional development.

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Definitions:

Assignable Variation

Variability in a process that can be traced to specific causes, as opposed to random variation.

Control Limits

Statistical boundaries in process control that indicate the maximum and minimum values allowed for process variation to ensure quality.

Process

A process is a series of actions or steps taken in order to achieve a particular end, often structured and repeatable in business and manufacturing contexts.

Control Charts

Statistical tools used in quality control processes to analyze and understand process variations over time.