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When Companies Discover They Can Communicate Better with Their Customers

question 19

Multiple Choice

When companies discover they can communicate better with their customers through employees who are similar to their customers,those companies then realize they have increased their _____ diversity.


Definitions:

Slack

The amount of time that a project task can be delayed without causing a delay to subsequent tasks or the whole project.

Cost Structure

The composition of fixed and variable costs that a company incurs in the process of producing goods or services.

Minimum Quantities

The smallest amount or number of items that can be produced, ordered, or maintained to ensure efficiency.

Profit Margins

A financial metric that measures the percentage of profit a company retains from its total revenue after subtracting the cost of goods sold and other expenses.

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