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Crossing Borders 6.2 "Trade Does Not Work as a Stick,Only as a Carrot" suggests:
Good Manners
refer to polite, respectful, and considerate behaviors and actions in social interactions.
Considerate Behavior
Actions that show thoughtfulness towards others' feelings and needs, often characterized by kindness and respect.
Inflexible
Refers to the inability to change or adapt to new conditions or situations.
Business Meeting
A formal gathering of individuals within an organization to discuss and make decisions on business-related matters.
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