Burt Studied Several Hundred Managers in the Raytheon Supply Chain

question 136

True/False

Burt studied several hundred managers in the Raytheon supply chain group and asked them to write down ideas to improve the company supply chain management. Then he asked two Raytheon executives to rate the ideas. The conclusion: The best suggestions consistently came from managers who discussed ideas outside their regular work group. This is an example of a structural hole.

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Definitions:

Cognitive Map

A mental representation of one's physical environment and spatial orientation.

Learning-Performance Distinction

The difference between acquiring a skill (learning) and the ability to demonstrate it under certain conditions (performance).

Behavioristic View Point

The perspective in psychology that emphasizes the study of observable behaviors and the processes that underlie them, often disregarding mental states.

Peripheral Need

A secondary or less critical requirement for an organism or system, usually complementary to primary needs.