To Increase Productivity, Several Key Lessons Were Learned by Top

question 154

Multiple Choice

To increase productivity, several key lessons were learned by top management at London-based International Power concerning email. Which is not in that list of lessons?

• A)Executives need to be taught to be more deliberate in their use of email.
• B)Executives need to set goals for reducing the number of messages sent.
• C)Executives need to provide weekly feedback.
• D)Executives need to eliminate email completely.

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Definitions:

Graham Wallas

An academic who developed a conceptual framework for understanding how creativity functions, emphasizing the necessity of a period of unconscious processing in creative thought.

Illumination

The moment in the creative process when a person arrives at an insight or solution after a period of reflection.

Creative Process

A sequence of thought and action steps involved in the generation of new ideas, solutions, or artistic expressions.

Graham Wallas

A social psychologist known for his work on creativity and the thought processes involved in problem-solving.